Operations & uptime
Keeping stores trading through peak. Monitoring, incident response, release windows, rollback ownership.
Primary role · always on
I keep complex commerce systems trading and restore them when they fail.
I’ve worked with PHP since the 4.x era. Today, I lead work across Adobe Commerce, Magento and Laravel, connecting complex ERP, warehouse and third-party systems. I’m often brought in when critical faults cross system boundaries and resist straightforward diagnosis.
2.1M
Sessions / month at peak
40+
Integrations shipped
23
Magento core PRs merged
1.2M
Packagist downloads
Writing
Archive (9) →2026
05-14
Debugging
The 500 that only happened for one customerTwo weeks of cannot reproduce, and the session row that explained it
13m
04-08
AI
Agent-written PRs need a different review checklistWhat to check when nobody typed the diff
11m
03-12
Integrations
Idempotency keys for the ERP order feedSix duplicate orders in ninety seconds
9m
02-19
Operations
The peak trading runbook we actually usedWho owns the rollback call before the window opens
6m
01-19
Internal tools
The release loop that patches itselfCI applies the hotfix, opens the PR, runs the smoke tests
8m
What I do for merchants
Seven servicesDebugging & diagnosis
The one nobody else got to the bottom of: intermittent 500s, phantom duplicate orders, a queue that stalls only at peak. Evidence first, hypothesis ranked, fix last.
The thing I am actually known for
APIs
REST, GraphQL and SOAP. Designing them, consuming other people’s and proving whose end the fault is on when two vendors disagree.
Written, consumed, unpicked
Application security
Hotfixes applied rather than logged. CSP, dependency review, access scoping, keeping PCI scope small.
37 patches · zero applied unread
ERP & warehouse integrations
Order feeds, stock sync, fulfilment and returns across ERP, WMS and 3PL. Idempotent, replayable, observable.
40+ shipped
Internal tools
Bespoke systems for the people running the business: triage screens, bulk operations, reporting that replaces a spreadsheet and a phone call.
Measured in hours returned
AI-assisted engineering
Where an agent genuinely earns its keep in a large, regulated codebase, and what code review has to become when nobody typed the diff. The newest of these and the one changing fastest.
Actively changing
Day job
Adobe CommerceMagento 1 & 2Mage-OSLaravelAlso shipped on
SymfonyWordPress / WooShopify APIsNode servicesPHP 4 → 8.4APIs
RESTGraphQLSOAPWebhooksOAuth 2 / JWTMessage queuesIntegrated with
ERPWMS & 3PLPIMPaymentsMarketplacesCouriersTax & EPOSOpen source
All projects →
magento/magento2 core
23 merged PRs across checkout, indexers, the message queue and the odd hotfix nobody wanted to own.
2019+merged
deployecommerce/module-order-idempotency
Duplicate-safe order import for ERP feeds.
412k★ 128
deployecommerce/module-patch-pipeline
Applies m2-hotfixes in CI and opens the PR.
286k★ 94
ssxio/csp-capture
Headless-Chrome CSP audit: what your policy is missing.
61k★ 217
ssxio/warehouse-webhooks
Replayable webhook receiver for WMS and 3PL callbacks.
38k★ 46
Currently
Technical Lead at Deploy Ecommerce, running development and maintenance operations for multi-site Adobe Commerce retailers.
Typical week
Incident cover, an API argument between two vendors, a patch window and one internal tool nobody outside the warehouse will ever see.
Community
Active in the Adobe Commerce, Mage-OS and wider PHP communities: packages, patches, talks and answers.
Open to
Talks on operational resilience and agent-assisted engineering, architecture and integration reviews.